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Ingrid Andersson

Freelancer

AI Integration Specialist

Rotterdam, Netherlands

AI Integration Specialist

I've integrated AI APIs into products for 7 years, mostly OpenAI/Anthropic-style APIs, for small businesses adding a specific AI feature rather than rebuilding around it. I handle prompt design, cost/rate-limit management, and fallback behavior when a model call fails. I don't train custom models from scratch — I work with existing hosted APIs and fine-tuning where it's the right tool. I'm upfront about what AI can't reliably do yet, rather than overselling it.

AI Integration Specialist

Skills

OpenAI APIPrompt engineeringLLM integrationNode.jsPythonVector search

Portfolio

AI-assisted support triage — case 2A3EC4

AI workflow — Built a system that pre-classifies support tickets using an LLM before routing to a human.

Product Q&A chatbot — case 5061A7

AI workflow — A chatbot answering product questions from existing documentation, with clear fallback to a human.

Content draft generator tool — case 1E4E9F

AI workflow — An internal tool generating first-draft product descriptions from structured spec data.

AI-assisted support triage — case 70E4E0

AI workflow — Built a system that pre-classifies support tickets using an LLM before routing to a human. A second, similar engagement for a different client.

Product Q&A chatbot — case D2D5A9

AI workflow — A chatbot answering product questions from existing documentation, with clear fallback to a human. A second, similar engagement for a different client.

Content draft generator tool — case D1B789

AI workflow — An internal tool generating first-draft product descriptions from structured spec data. A second, similar engagement for a different client.

AI-assisted support triage — case 2EE74F

AI workflow — Built a system that pre-classifies support tickets using an LLM before routing to a human. A follow-up piece built on the same approach.

Product Q&A chatbot — case 2C8DE0

AI workflow — A chatbot answering product questions from existing documentation, with clear fallback to a human. A follow-up piece built on the same approach.